IT Services – AI Ticks Africa

Cloud services help businesses leverage the on-demand benefits of the internet with a cloud service provider. The cloud can replace the need for on-premise servers with little capital investment.
These services appeal to most due to ease of use, scalability, and immediate access to company resources. The only physical requirement on your part is a dependable internet connection.

In the event of a disaster (such as a flood, fire, or computer virus), would your important data remain safe and sound? If your business isn’t already following the 3-2-1 backup rule, the answer is probably no. This rule states that your data should be stored in three separate locations: the source device (likely a computer or office workstation), your local backup device, and an off-site location (preferably through a cloud backup solution). Following the 3-2-1 backup rule ensures that the probability of all three copies of your data being lost are slim to none.
Many businesses now rely on cloud backup solutions for disaster recovery. Different varieties of cloud backup include file-only backup, server backup, desktop backup, and many others. Cloud backup solutions are especially ideal for companies with multiple locations that share large amounts of data. Even if disaster strikes one location, the other location still retains access to all cloud-stored data and can continue normal operation.

Along with all of the benefits provided by internet access come a myriad of security risks. Hackers, spammers, viruses, and data thieves run rampant across the internet, and without strict network security measures in place, your business’s data is constantly endangered.
Network security serves the purpose of preventing the unauthorized access to or theft of a computer network’s resources. Possible network security solutions include firewalls, anti-virus software, web filtering, patch management, built-in VPNs, and regularly scheduled check-ups from your IT service provider.

Help desk support is a vital tool for any business that doesn’t have an in-house IT team. Help desk support can vary depending on your business’s needs, but it’s most commonly used as a single point of contact for users who need occasional help with troubleshooting computers, printers, networks, wifi, etc.

Sometimes an IT project is too large or technical to plan without having an experienced team of IT professionals on hand. If that’s the case, hiring your IT service provider for consulting services may be the solution. They can work with multiple departments or contractors to tackle projects like large-scale hardware and infrastructure overhauls or business-wide software and operating system updates, ensuring that no technical detail is overlooked.